Norway’s Winter Olympic success is extraordinary. Not only were they the runaway winner in the 2018 Winter Olympics medals race (final tally 39 medals to second place Germany’s 31), but historically they have outpaced every other country in Winter Olympic competition. Over the span of 90 years, they captured 329 medals to second place US at 282.1 And their population is less than the average of a single US state.
I recently attended the Ultimate Culture Conference, produced by Human Synergistics. I was blown away by the amount of “real talk” by the expert speakers and panelists. From enabling growth culture, to creating positive change and humble leadership, there was one consistent theme throughout the conference: transformation. At one point, I heard someone ask: “What if changing 30 percent of one thing could improve 100 percent of everything?”
To my fellow entrepreneurs, take a look around. At the way things run. At the revenue stream. At the systems in place. From how you conduct business to the end result, is what you’re doing really working?
Establishing and maintaining a strong workplace culture is a major undertaking for any organization. But when your organization grows 300 percent in the space of a year, holding onto the culture and values that led to such success becomes an uphill battle. That’s the challenge that Ron Storn, VP of People at Lyft, took on when he joined the company—how do you keep values alive while your organization is growing at a dizzying rate?
Seasoned leaders know that the road to a successful change management process is not always a smooth one. Strategy, structure, tech, resources, and capacity all may be in place and positioned for an effective effort. However, what are often missed are factors that can be crucial to success and that can blindside the unwary leader. In two words: Culture and Conflict.