How many of us like feedback? And how often does it help us versus make us feel disappointed or inadequate? Marshall Goldsmith has turned this technique on its head, providing a fun and helpful way to get answers to a problem or concern you are working on. Feedforward is a fun (yes, fun) and effective way to quickly get a lot of ideas around a challenge you’re facing.1
I often ask the leaders for whom I consult two simple questions:
First, “Do you need positive feedback to do your best at work—like you need air and water?” Typically, a small percentage will say yes.
Second, I ask the question with a twist: “When you get an ‘atta-boy’ or ‘atta-girl,’ does it make a difference?” Almost everyone, every time, says yes!