So You Want to Create a Culture?

Creating A Culture

Culture is in these days, so I get a lot of inquiries about creating a culture, usually around “engagement” or “service” or “innovation.”  My typical response is “Why do you want to do that?” or, alternatively, “Can you give me an example of what you have in mind?”  Why don’t I just say, “Sure, and here is how you do it.”? 1 There are several reasons.