At its core, the role of a Change Agent in culture change is to help leaders solve problems. Big problems, small problems. It begins with steady efforts to facilitate change that accrue into a collective transformation—change that takes place over time. It is more like a journey than a race. And the more stakeholders who join this journey, the better.
We all know that culture has the capacity to drive and alter everything that happens in our teams and organizations.
Business results, services and products, relationships with clients and suppliers, the way people think, the stories they share, the way they go about their work and interact with one another; all this and much more is influenced by culture.
Most leaders have heard the expression, “You need to drive your culture or it will drive your business—for better or worse.” In reality, putting these words into action to achieve real cultural change with sustainable, measurable results is a long-term journey. The payoff is huge. With vision, focus, and investment in the right culture experts, diagnostics, and change processes, a Constructive culture can drive significant business performance.
Norway’s Winter Olympic success is extraordinary. Not only were they the runaway winner in the 2018 Winter Olympics medals race (final tally 39 medals to second place Germany’s 31), but historically they have outpaced every other country in Winter Olympic competition. Over the span of 90 years, they captured 329 medals to second place US at 282.1 And their population is less than the average of a single US state.