Don’t Sell, Create the Gap—with Leadership and Culture

don't sell, create the gap

We received our best audience feedback ever after the 3rd Annual Ultimate Culture Conference. For the first time, one specific speaker insight stood out and was highlighted by numerous attendees. What was this insight about leadership and culture? Why did it resonate so much? I think it’s a sign of the times as culture transitions from a subject of interest for many to the sustainable driver of effectiveness that many feel compelled to nurture, develop or change.

You’ve Tried Feedback—But What About Feedforward?

feedforward marshall goldsmith

How many of us like feedback? And how often does it help us versus make us feel disappointed or inadequate? Marshall Goldsmith has turned this technique on its head, providing a fun and helpful way to get answers to a problem or concern you are working on. Feedforward is a fun (yes, fun) and effective way to quickly get a lot of ideas around a challenge you’re facing.

How to Change 30 Percent of One Thing to Improve 100 Percent of Everything

improvement, transformation

I recently attended the Ultimate Culture Conference, produced by Human Synergistics. I was blown away by the amount of “real talk” by the expert speakers and panelists. From enabling growth culture, to creating positive change and humble leadership, there was one consistent theme throughout the conference: transformation. At one point, I heard someone ask: “What if changing 30 percent of one thing could improve 100 percent of everything?”

To my fellow entrepreneurs, take a look around. At the way things run. At the revenue stream. At the systems in place. From how you conduct business to the end result, is what you’re doing really working?

Why Thank You Goes a Long Way: The Power of Recognition

A hallmark of a Constructive culture

recognition thank you

I often ask the leaders for whom I consult two simple questions:

First, “Do you need positive feedback to do your best at work—like you need air and water?” Typically, a small percentage will say yes.

Second, I ask the question with a twist: “When you get an ‘atta-boy’ or ‘atta-girl,’ does it make a difference?” Almost everyone, every time, says yes!