What happens when you have a discussion with Professor Edgar Schein, arguably the #1 workplace culture expert in the world and a strong critic of culture surveys, and Dr. Robert A. Cooke, creator of the most widely used organizational culture assessment in the world? It was exciting to see this discussion unfold to a point where both were “blown away” by the amount of agreement and “common ground” that exists between the approaches they advocate.
Culture is a hot topic but remains an elusive concept for many leaders. The ambiguity and confusion are in part driven by the lack of consistency across experts and thought leaders in the culture field. Nevertheless, there were 12 key areas of common ground across qualitative and quantitative culture assessment and development approaches that came out of the discussion. These areas should help leaders, consultants, and others to more effectively manage change efforts.