Are the numerous and varying reactions to Jodi Kantor and David Streitfeld’s New York Times article on Amazon’s culture really just about Amazon and its culture? Or is the real debate about whether it is acceptable—or even desirable—to create, drive, and reinforce norms and expectations for Aggressive/Defensive behavior in organizations? Based on thousands of blog posts and comments, I believe it is the latter.
Bad behavior at the top is apparently “in.” The New York Times, Wall Street Journal, and the Atlantic, just to name a few, have all recently published articles highlighting the short-term, self-serving, aggressive behavior of esteemed as well as not so widely-respected top leaders1. Is something fundamentally or inherently wrong, deficient, or even derelict about the people who hold top positions in certain organizations? Or is the ever spreading “leadership crisis” really just a function of how leaders are selected, developed and rewarded? We take the position that it is the latter.